Share review of Berrywood Hospital
Berrywood Hospital
2021-09-22
Person
3
5
0
22nd September 2021
Structured, organised, honest, fair and lots of wisdom. Nice food. Clean. Staff well trained.
Suggested improvements
Control people's anger. Talk more rather than sit in chair.
13th October 2021
Response from Berrywood Hospital
Thank you for taking the time to leave us this feedback and for providing your positive experience. We are sorry to see that you rated safety slightly lower. We understand the ward can be an intense environment with people experiencing a variety of emotions and sometimes this can be anger. Staff are all trained to engage with patients when they are agitated and distressed and help them to find ways to manage their emotions.