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22nd July 2022


The staff are always caring and concerned. They make you feel you are in safe hands.

Suggested improvements
Parking bays nearer the centre would be, so good on the days I am really sore and tired.

3rd August 2022
Response from Berrywood Hospital

Thank you for your kind words. Parking can be difficult at Berrywood, but if you speak to staff in advance, I am sure they will be able to make special arrangements. Best wishes, Hugh Jones, Patient Experience Manager

13th October 2022
Response from Berrywood Hospital

This is always under review, we understand the problems with where the building is placed logistically. We have raised our patients concerns as it does come up on IWGC regularly. We can help provide you with assistance, we can use an alternative entrance if you can be dropped off. We have also arranged to have the bollards removed so you can drive up to the unit if we have prior knowledge. We do hope a more permanent solution can be found in the near future.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Experience