Share review of Berrywood Hospital
Tweet
Share
Berrywood Hospital
2021-09-08
Person
2
5
0
8th September 2021
Some members of staff were understandably busy at times but they would constantly tell you ten minutes and it would end us being hours (multiple times).
Suggested improvements
Be more honest about how long they would be to help (do not say ten minutes when it is going to be hours).
16th September 2021
Response from Berrywood Hospital
I am sorry about your experience. I have sent your comment to the ward manager for action. This should not happen. If it continues, please speak to the ward matron. Best wishes, Hugh Jones, Patient Experience Manager.