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6th July 2022


Dear [name removed], your night staff memory, [name removed], [name removed], [name removed], [name removed], [name removed] night manager have been abundantly awesome friendly and extremely helpful.

Suggested improvements
I would be very grateful if you could give me a magnetic hook so I can hang my dressing gown and coat up.

20th July 2022
Response from Berrywood Hospital

Thank you for your kind words. Please speak to the ward matron about somewhere to hang your dressing gown. However, options are limited for safety reasons. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience