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Written by a patient
12th May 2017


I received great care by the midwife staff. Although I had 5 different midwives, they all introduced themselves and made the care seamless. There was some issue in regards to medication and how much I had received, it didn't seem as though everything had been documented. I felt let down by the care of the doctors though. One put a cannula in my arm and not my hand without consulting my midwife & the reason given for it being put in my arm was that she preferred to put them there. It was very uncomfortable & stopped working most of the time because I was bending my elbow. There was also a student doctor present when I was giving birth. He wasn't really introduced and at first I had no idea he was a student, it wasn't till another doctor arrived & took charge that I really knew what was happening. The student did not fill me with any confidence at all. He did not speak & had a look about him that he didn't really know what to do. This was particularly present when he came to stitch me up, he was on his own with needle & thread & a very confused look on his face. The other doctor came in & took charge thankfully. The care from the midwifery team was very good, but the care from the doctors let me down and was quite poor.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Staff
Support in labour
Partner informed
Spoken to