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Written by a patient
19th June 2019


I was admitted into A&E and being a Sunday I did not find the quality of staffing to the same level of that during the week, I did not feel confident with the level of Dr,s knowledge. My canula had been put in by the ambulance crew and when treatment commenced I could tell it was not correctly fitted as the drugs did not go into my vein fully but entered the tissue. I had to bring this to their attention as they did not appear to notice or listen to me when I said it was wrong. The Ward was very good, clean and well staffed and the food was plentiful, perhaps a little too generous, did we need snacks and biscuits and meals? The Ward was excessively warm and staff were constant complaining of the heat, could coolers not be provided. Patients need to know who is who on a Ward, who is in charge and who does what, its difficult to know who is running the ward, yes, we are told people,s names but are they a nurse, a sister, etc is anyones guess. Discharge was excellent, the nurse running this was a real dynamo and was able to chase up my prescription which was incorrect, her efficiency was amazing.

Recommend