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Barts Health Dental Hospital 2016-04-20 Person 3 5 0

Need to improve running patients appointments on time. Waited for one hour. Receptionist seemed slightly rude towards myself. Don't listen to what I said and then asked me a question in a rude manner although I already answered it. It was regarding making sure my personal details were up to date. Staff performing the treatment are always informative and explain what they are doing and why.