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11th August 2017


I had to ring 111 four times and wait five hours before they got back to me as my GP had not prescribed my anticonvulsant. I only needed a prescription which could have been dealt with in 15 minutes. Appalling I have just been treated with difficulty due to adverse side effects from the drug and will now have to lower the dose. I could also have had a seizure once again which would have been very traumatic.

Recommend
Dignity/Respect
Involvement
Information
Staff