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Abingdon Community Hospital
2016-05-16
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Written by a patient
Written by a patient 16th May 2016
The staff worked extremely hard having a heavy work load.
I was called at home before 9am and not allowed to finish my breakfast. The ambulance was except for me EMPTY. When I arrived there were no other patients there for treatments. I received my treatment (after many others) about 12 noon. My treatment (2 tablets) took place between 12 noon and 1pm. Since then 2pm I have waited for transport home in Charney Bassett and I am told that the next journey return home will start in one hour. What has gone wrong and why? Service today is not good enough. Pull your socks up!
23rd May 2016
Response from Abingdon Community Hospital
Thank you for your feedback, we take all feedback seriously and will be looking into the issues you have raised to identify whether any lessons can be learned. Where transport problems have been identified we also report these as a clinical incident.