Share review of Abingdon Community Hospital

Abingdon Community Hospital 2024-07-30 Person 3 5 0

The staff at the Unit were excellent. I went in for a fall, I couldn't walk or put any weight on me left leg. My left foot was very swollen and painful. The paramedic inspected my leg and foot and ordered an x-ray which was done very promptly. I was told I had no broken bones which was good news. Since I couldn't walk I asked if I should get some crutches or a bandage to compress the painful foot. They said I didn't need any of those, and that I should try to walk. The problem is that I really couldn't walk on the injured leg. I was on my own so I called a taxi to take me home and had to literally walk on my knees to get up the stairs of my house. Once home, I ordered a pair of crutches and an ankle support bandage.

I do not have any complaint about the staff at the Abingdon Unit, on the contrary they were efficient and very proactive. My issue is with the lack of information that I was given or not given. My complaint is more about the protocol that the NHS follows for sprained ankles and falls. It seems that no crutches or bandage are required but in my case I had to purchase both so I could improve my condition. It's been a week and I am still at home unable to walk for longer than 1 minute due to pain. I am on crutches and with a supportive ankle bandage. I did search online to get some medical guidance on how to improve my injury but sure, maybe the NHS could have given me that information when I visited the Unit?