Share review of Woodley Centre Surgery
Woodley Centre Surgery
2022-11-21
Person
1
5
0
21st November 2022
Couldn't get up to one of the appointments because the lift never works.
Phoned bang on 8am no response for 90 minutes and then told I had to call at 2 as there were no appointments left. Had to go to to the hospital instead.
Cancelled my appointment without reason or alternative just hours before my appointment.
Completely useless.
Suggested improvements
Actually answer the phone.
Give reasons or alternatives when cancelling appointments just before the scheduled time.