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Written by a patient
3rd September 2018


Reception staff are not very helpful, very condescending. Anybody other than appt receptionists, do not pick up phone, goes on answer phone. Despite leaving messages no one calls back. Even after reassurances by reception staff on three consecutive days no call backs. Even visiting the surgery was told staff in the office is unavailable to talk about a referral. Its luke you cant get anywhere and no concrete answers to when can these staff members call back or be reached. So frustrating.

Recommend
Involvement
Cleanliness
Staff
Appointment