Reviews
Reception staff are really friendly and helpful. Love the triage system.
Time that I am seen.
Appt was mins late on 14/1/15.
I was examined, listened to and then notes were recorded.
As a sufferer from COPD the triage system ensures that I can get to see a doctor quickly when I really need one. There can sometimes be a wait to get through on the phone, but nothing excessive. Admin and clinical staff are always polite and professional.
Thank you for your feedback. We do try to man the phones accordingly but appreciate that sometimes we may not always meet our own standards or patient expectations. The support staff work very hard to provide good patient centred customer care so it is nice when this is recognised. Kind regards Mrs Dawn Harrison Practice Manager
Prompt, professional and kind!
Thank you for your positive words. Regards Mrs Dawn Harrison Practice Manager
Resources
Short link to review The Wall House Surgery: http://iwgc.net/eccko