Share review of The Wall House Surgery

Thank you for your feedback, it really does make a difference. I am sorry that you have had issues with getting an appointment. Most surgeries across the country are struggling with appointments due to there being a shortage of locums and funding to cover permanent GP's when they are off for leave, study, meetings etc. We also have 1 GP leaving us and 2 going on maternity leave which means they are having to take outstanding holiday before they finish, which is compounding the problem somewhat. We are hopeful that we will be back on track by January, however, if you are wanting to see a specific GP then the wait will always be longer irregardless. We also have daily triage so if you feel you can't wait for an appointment we can put you on the list so the duty doctor can ring you back. I hope this explains the situation a bit better, but please do not hesitate to contact us if necessary. Regards Dawn Harrison Practice Manager