The James Cochrane Practice

The James Cochrane Practice 2024-06-06 Person 4 5 0

I would have liked to book my appointment online so that I could have seen what was available & been able to choose a time that suited me, rather than the Receptionist having to go through the appointments she could see were free. I work full time & travel some distance to work so it can be difficult to get in

Just online appointments

The James Cochrane Practice 2024-06-06 Person 4 5 0

I would like to see a GP in person. This seems to be impossible.

The service provided on this occasion was excellent

The James Cochrane Practice 2024-06-06 Person 2 5 0

You aren’t asking me about the actual appointment and its content.

My appointment was supposedly an annual review. I’m a retired ICU consultant. It’s there in my record. I didn’t need a “review” as I had yesterday. I realise that boxes need to be ticked (pointlessly). However, maybe you should just screen your patients for these appointments before you book them. All I had done was bloods which I have done regularly as methotrexate screen. Height and weight and bp. I’m an ICU consultant! A few patronising questions about my diet. The HCP told me I have a “very strong pulse”. Somewhat meaningless. She probably didn’t realise that the harder you press on an artery, the more you feel it. I appreciate that you are ticking boxes and trying to achieve targets. However, I think you need to rethink these annual reviews. I’m expecting a call in a couple of weeks from an AP to discuss my results. Why not cut out the initial “review” and just have the Advanced Practitioner review?

The James Cochrane Practice 2024-06-06 Person 5 5 0

I got an appointment on the same day and have confidence in the doctor I saw

N

The James Cochrane Practice 2024-06-06 Person 5 5 0

Whole experience was very good. Very responsive team and straightforward conversation with [name removed] about a difficult problem. Much appreciated.

Nothing at all