The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,601
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-09-16
Person
4
5
0
16th September 2022
Long waits on telephone
Suggested improvements
N/A
The James Cochrane Practice
2022-09-16
Person
5
5
0
16th September 2022
I have always found everyone at the surgery to be both helpful and polite. I am very happy.
Suggested improvements
How about coffee on arrival . That’s a joke
Very happy
The James Cochrane Practice
2022-09-16
Person
5
5
0
16th September 2022
FCP provided excellent professional service taking account of my opinions and concerns. Appointment easy to make using online services….prefer to sitting in long telephone queue. Suits me and my lifestyle
Suggested improvements
[name removed]
The James Cochrane Practice
2022-09-15
Person
5
5
0
15th September 2022
No complaints good service
Suggested improvements
Nothing
The James Cochrane Practice
2022-09-15
Person
4
5
0
15th September 2022
Excellent service from the Practice Nurse who did a blood test and my monthly injection .A very helpful and kind Lady ….. [name removed] .
Suggested improvements
Less waiting time on phone but that is just the situation at moment!
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk