The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,601
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-09-21
Person
5
5
0
21st September 2022
Everything was great and the Doctor was very helpful and polite!
Suggested improvements
N/A
The James Cochrane Practice
2022-09-18
Person
4
5
0
18th September 2022
Sometimes long telephone queue and nursing care appointments need to be booked too far ahead
Suggested improvements
Have more staff on duty. There usually seem to be empty treatment rooms
The James Cochrane Practice
2022-09-17
Person
5
5
0
17th September 2022
Good
Suggested improvements
Good
The James Cochrane Practice
2022-09-17
Person
4
5
0
17th September 2022
Doctor was fantastic.
Friendly and professional
Suggested improvements
N/A
The James Cochrane Practice
2022-09-17
Person
1
5
0
17th September 2022
Receptionist was contemptuous and totally dismissive of our queries (I was not alone!).
Suggested improvements
A smile perhaps a “good morning”, followed by “what can I do to help?”
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk