The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,601
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-09-27
Person
4
5
0
27th September 2022
Recently sometimes it has taken over 4 weeks to get an appointment which is a lot longer than it used to be and I am not sure why this is the case.
Suggested improvements
Explain what has changed to significantly increase the waiting times for appointments.
The James Cochrane Practice
2022-09-24
Person
5
5
0
24th September 2022
I was seen early. The nurse was friendly and answered my questions helpfully. He even leant me a pen.
Suggested improvements
No comment
The James Cochrane Practice
2022-09-24
Person
3
5
0
24th September 2022
[name removed] is a great nurse always on time extremely caring and a great professional
Suggested improvements
This appointment all ok
The James Cochrane Practice
2022-09-24
Person
5
5
0
24th September 2022
Called in at Maude St and receptionist very helpful
Suggested improvements
Very happy with service. Staff couldn’t have done more
The James Cochrane Practice
2022-09-24
Person
5
5
0
24th September 2022
Friendly receptionists and Nursing Assistant. Very efficient.
Suggested improvements
Nothing!
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk