The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,602
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-09-29
Person
5
5
0
29th September 2022
All members of staff were pleasant and helpful and considerate of my needs. I spoke initially to the duty doctor who discussed my problem in detail and advised me to make an appointment for further treatment which I did easily over the telephone.
Suggested improvements
Perhaps a little more information about the Covid and Flu boosters locally would be useful but this is a problem wherever you ask/look. It would be helpful, as a patient, to know the overall plans for administering these even if all appointments are taken at the moment.
The James Cochrane Practice
2022-09-29
Person
4
5
0
29th September 2022
Though my recent visit for a health check has caused some concerns the doctor and staff have been very professional and helpful. I have been made to feel relaxed and I’m glad that I have this doctors practice to help me continue with my problems in the future
Suggested improvements
Nothing comes to mind to give input to this question, my experience at the practice so far has been good . Maybe communication between staff members could be improved, I attended yesterday for a blood sample and the nurse didn’t know about it, a doctor had asked me to give another blood sample I would have thought it would have been on the computer system. The appointment was for a blood pressure test and pneumonia injection
The James Cochrane Practice
2022-09-29
Person
4
5
0
29th September 2022
The nurse was very kind and helpful to me
Suggested improvements
There was nothing you could have done better my case was straight forward
The James Cochrane Practice
2022-09-29
Person
4
5
0
29th September 2022
Easy to check in, very clean
Suggested improvements
Nothing
The James Cochrane Practice
2022-09-28
Person
4
5
0
28th September 2022
First visit to the practice, appointment on time .
Suggested improvements
Nothing
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk