The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,602
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-10-02
Person
5
5
0
2nd October 2022
The overall process for the flu vaccinations, from booking appointments to having the injection, was efficiently and compassionately organised and carried out.
Suggested improvements
N/A
The James Cochrane Practice
2022-10-02
Person
3
5
0
2nd October 2022
Appointments are very difficult to get, especially to see a GP
Suggested improvements
The Flu vaccination clinic at fist appeared chaotic but was very quickly sorted out
The James Cochrane Practice
2022-10-02
Person
3
5
0
2nd October 2022
When I got through I was cut off and had to wait be hind ten people just to be told sorry and the doctor would ring me which she did
Suggested improvements
Try to make it easy to get to see the doctor
The James Cochrane Practice
2022-10-02
Person
4
5
0
2nd October 2022
Very well organised. Queue was difficult though given the age and mobility of the patients
Suggested improvements
Parking warden to ease the mayhem
The James Cochrane Practice
2022-10-02
Person
4
5
0
2nd October 2022
Staff under great pressure but smile
Cannot complain thanks for all you do
Suggested improvements
Not really sure you are doing the best you can
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk