the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 680 of 717
 
7th October 2022


The service I received was excellent. Cannot comment on getting an appointment as able to book online for flu jab clinic.

Suggested improvements
You couldn’t for the appointment I attended. Lovely efficient, professional Nurse. Many thanks

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th October 2022


Efficient and helpful

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th October 2022


I didn’t u detest and why I could book a doctor in the surgery but not [name removed]. I rang the next morning & got a phone call from him & he arranged to see me. If the lady receptionist had explained that to me it would have been very helpful.

Suggested improvements
As per above. [name removed] was great by the way.

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th October 2022


As usual l have no complaints at all. Everyone was friendly and efficient thank you

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th October 2022


Never have a problem

Suggested improvements
More face to face asthma clinics

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 680 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk