the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,605 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 678 of 717
 
7th October 2022


Asked to see gp but was told physio can’t do referrals

Suggested improvements
Why is it so hard to see a GP?

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th October 2022


It was a pleasure having my treatment by a very professional team

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th October 2022


Flu jab booked and administered on same day. Very accommodating as I can’t make Saturday clinics due to work.

Suggested improvements
No, all was fine.

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th October 2022


I like the online facility for routine queries because it is convenieht and efficient. The response was rapid and productive.

Suggested improvements
No.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
7th October 2022


I don't know as I have not needed an appointment recently.

Suggested improvements
As everything went well I don't know what could be better.

Experience
Involvement
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Page 678 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk