the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 674 of 717
 
9th October 2022


Glad to have my flue jab

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th October 2022


The medical staff brilliant. Receptionist terribly unhelpful

Suggested improvements
Book an appointment is impossible only after 8am I'm at work no other option

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th October 2022


Called in the Thursday and explained my issue and got booked in on the Saturday morning. Had an appointment later in the month for another issue and that was also dealt with so I didn’t have to come back again. The dr was really nice and put me at ease. Always had a good service here

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th October 2022


I do not have any issues with my surgery I think they do a fabulous job

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th October 2022


Can generally book appointment without too much delay

Suggested improvements
Nothing more this visit

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 674 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk