the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 673 of 717
 
9th October 2022


Quick appointment given due to being pregnant. Thorough consultation.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th October 2022


It's easy to get an apptmt for a flu or Covid clinic but not a routine apptmt.

Suggested improvements
Flu clinic very well organised.

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th October 2022


Often takes a long time to speak to someone. Everything else ok,

Suggested improvements
Rest ok.

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th October 2022


Quick, efficient, friendly service.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th October 2022


Invitation to book the jab came by SMS. Booking was straightforward. There was no queue when we arrived and we were shown straight into the doctor’s surgery. All very efficient combined with the usual friendly service.

Suggested improvements
Could not have been better. Much appreciated.

Experience
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Appointment
 
 

Page 673 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk