the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 665 of 717
 
16th October 2022


Only went for a ‘flu jab! Had COVID booster jab 2weeks previously. Haven’t had a GP consultation since before Pandemic! Saw practice nurse for check up about a year ago. Satisfied with service; professional & efficient.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th October 2022


Booked flu jab appointment online. Was very easy and quick to do.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th October 2022


Lovely dr who helped me feel at ease throughout the appointment

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th October 2022


Visit for flu jab - organised ver well and all very efficient and Staff very friendly. Not easy to book appointments though - experience based on other Requirements.

Suggested improvements
Just have a better appointments system Where more appts ate available.

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th October 2022


Initial appointment for flu jab was not suitable in view of my cancer treatment but after a phone call an earlier date was arranged. Good service.

Suggested improvements
None

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 665 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk