the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
Page 656 of 717
 
23rd October 2022


Waiting so long for a GPs appointment is very poor

Suggested improvements
You need to be more efficient. Why have I had to book a flu jab and a covid jab on two different days, give them both at once like other surgeries do. Same for annual blood tests

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd October 2022


Went for Flue vaccine it was very well organised from start to finish

Suggested improvements
Nothing first class

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd October 2022


Whilst it is easier to get a face to face now it can sometimes be weeks away leaving you to worry or the symptoms ease so you tend to cancel

Suggested improvements
The booster and flu jabs were organised very well at the surgery so no complaints

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd October 2022


everything went like clockwork!

Suggested improvements
nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd October 2022


There always very helpful and do there best to sort things out at very difficult times

Suggested improvements
Every thing was great

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Page 656 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk