The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,606
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-10-23
Person
5
5
0
23rd October 2022
I last attended my local surgery to have my flu vaccination. Although I was in a long line of patients, the whole process was carefully and efficiently managed. I have only praise for the way in which the whole process was handled.
Suggested improvements
I cannot think of anything that needed to have been handled better!
The James Cochrane Practice
2022-10-23
Person
4
5
0
23rd October 2022
On this occasion booking flu jab was very easy and convenient. The appointment was on time and very well organised. There was no waiting time.
Suggested improvements
.
The James Cochrane Practice
2022-10-23
Person
5
5
0
23rd October 2022
Very good experience
Suggested improvements
Nothing
The James Cochrane Practice
2022-10-23
Person
4
5
0
23rd October 2022
Feel I am offered a telephone appointment and would prefer a face to face
Suggested improvements
I feel a real sense of you all trying your best to provide a good service
The James Cochrane Practice
2022-10-23
Person
5
5
0
23rd October 2022
Very efficient flu jab experience! Thank you
Suggested improvements
It was perfect-
My main complaint is how long it takes staying on the phone to make an appointment X
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk