The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,612
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-12-08
Person
4
5
0
8th December 2022
XX. Surgery overloaded
Suggested improvements
Nothing
The James Cochrane Practice
2022-12-08
Person
4
5
0
8th December 2022
No complaints about my visit to the surgery but trying to get an appointment for a potentially serious problem was difficult.
Suggested improvements
I understand this is not any body’s fault, just a case of shortage of staff.
The James Cochrane Practice
2022-12-08
Person
5
5
0
8th December 2022
I have received amazing care from the mental health practitioner and she has involved me in every step of my referral to the CMHT. I am forever thankful of her support and the service I have received at the surgery.
Suggested improvements
Nothing - I love the fact I can make an appointment online and I love the fact I never have to wait a really long time for an appointment.
The James Cochrane Practice
2022-12-08
Person
5
5
0
8th December 2022
Familiarity with booking practise
Suggested improvements
No. Good experience.
The James Cochrane Practice
2022-12-08
Person
4
5
0
8th December 2022
It was just a routine visit but as usual pretty much on time and nurses always very helpful.
Suggested improvements
No comment to make here
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk