The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,612 reviewsReviews
[name removed] the nurse was extremely helpful and gave excellent advice thank you
Very happy with how quickly I was seen and the compassion shown by the doctor.
Actual face to face appt was good and helpful however very difficult to get an appointment and took several weeks
I was very satisfied with the whole experience of my visit to the practice.
The practitioner I saw was pretty dismissive of my concerns, made me feel like quite small and silly, and like my problems healing from my operation were all my fault.
(Later that day I was admitted to urgent care after having massive bleed… so clearly I wasn’t just exaggerating. There was a problem with the op site)
Also when I asked for advice about potential nerve damage in my hand, expressing particular concern because of how it would affect my livelihood, his response was to shrug and say “well it’s done now, isn’t it?” Which was not particularly helpful.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk