The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,612
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-12-14
Person
5
5
0
14th December 2022
The situation was quickly established and appropriate appointments and tests put in place.
Suggested improvements
Text to confirm location of appointment as practice operates over 2 sites.
The James Cochrane Practice
2022-12-13
Person
4
5
0
13th December 2022
Never easy or straightforward
Suggested improvements
Easier route to appts
The James Cochrane Practice
2022-12-13
Person
4
5
0
13th December 2022
I’ve been trying a new medication, everything was explained and discussed so that I feel I have achieved a balance in managing long standing chronic pain.
Suggested improvements
It’s not always so easy to talk about health concerns and not all Doctors give the time needed.
The James Cochrane Practice
2022-12-13
Person
4
5
0
13th December 2022
Triage system
Suggested improvements
JCP deal well with impact of situation
The James Cochrane Practice
2022-12-13
Person
4
5
0
13th December 2022
I am happy to be signposted via triage system so have no concerns
Suggested improvements
Nothing, for the times we live in JCP are good
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk