the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,612 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 600 of 719
 
15th December 2022


Very good

Suggested improvements
Nothing I can think of

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th December 2022


Dr. [name removed] showed person-centre-care. Enjoyed with the patients (4 and 2 year old) amazingly. Explained things to look for in case of worsening. Very reassuring.


Involvement
Cleanliness
Staff
Appointment
Experience
 
15th December 2022


Quick appointment appointed on Saturday morning.


Involvement
Cleanliness
Rating not given.
Staff
Appointment
Experience
 
15th December 2022


Since the start or could, I received many text messages asking me to click the link for information.

Suggested improvements
I do not have internet across there for me you are refusing this information. You need to make this available.

Involvement
Rating not given.
Cleanliness
Staff
Appointment
Rating not given.
Experience
 
15th December 2022


[name removed] got me in for operation on in-growing toenail very quickly - 2 days after seeing him. He and the nurse were very friendly and supportive at operation which made it a lot easier, especially as I am diagnosed with autism. [name removed] saw me after operation 2 support me referred me to [name removed] practice nurse) who was very helpful and had a great 'way with people'. All in all an excellent experience. Many thanks.


Involvement
Cleanliness
Staff
Appointment
Experience
 
 

Page 600 of 719

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk