The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,612
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2023-01-04
Person
5
5
0
4th January 2023
[name removed] is brilliant every time. Friendly, positive and very efficient.
Suggested improvements
N/A
The James Cochrane Practice
2023-01-04
Person
5
5
0
4th January 2023
It was a no-fuss experience, punctual, and a friendly experience.
Suggested improvements
Nothing.
The James Cochrane Practice
2023-01-04
Person
5
5
0
4th January 2023
I’ve always had excellent service for many years at this practice. I have no complaints. Thank you.
Suggested improvements
Please put audio on the next patient screen in the waiting room…as name can easily be missed if not watching the screen the whole time. As what happened to me!
The James Cochrane Practice
2023-01-04
Person
5
5
0
4th January 2023
Very pleased with the service and communication prior.
Suggested improvements
Nothing
The James Cochrane Practice
2023-01-04
Person
4
5
0
4th January 2023
Easy enough if you accept that it might be a long wait until your appointment & not necessarily with a doctor.….. although, for a balanced response, I have not needed an urgent appointment so don’t know how easy or not that would have been.
Suggested improvements
On this occasion I was thoroughly satisfied with my treatment. The GP I saw was very welcoming, thorough & professional. She went beyond her main obligation to offer kindness & support on an unrelated matter.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk