the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,613 reviews

Reviews

Recommend
Involvement
Cleanliness
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11th January 2023


Everything was great and as expected

Suggested improvements
More receptionists

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th January 2023


Everything was great and as expected

Suggested improvements
More receptionists

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th January 2023


I know the doctors are very busy and trying to catch up but trying to get an appointment for a serious complaint is very hard work after a while he just don’t bother

Suggested improvements
Nothing much the staff are brilliant. Reception is brilliant and the doctors are great when you can get to see you on

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th January 2023


Sometimes lengthy queues on telephone

Suggested improvements
Nothing springs to mind

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th January 2023


Move from station house so we are all at the same doctors as a family and haven’t had any issues

Suggested improvements
Na

Experience
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Cleanliness
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Appointment
 
 

Page 583 of 719

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk