The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,613
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2023-01-12
Person
5
5
0
12th January 2023
On this occasion, a blood test, it was very quick. Generally for other appointments the wait is too long.
Suggested improvements
All good this time but seeing a doctor face to face is not easy and the wait times between each appointment when you are suffering and worrying is not ideal.
The James Cochrane Practice
2023-01-12
Person
5
5
0
12th January 2023
The staff at JCP are second to none! They all do a superb job. Often dealing with difficult patients who are not patient!
Suggested improvements
Nothing. I am always looked after at JCP. Thank you
The James Cochrane Practice
2023-01-12
Person
5
5
0
12th January 2023
Never had a problem making an appointment, avoiding the busier times E.g. first thing in the morning.
Suggested improvements
Nothing, my needs were addressed…
Doesn’t affect the service at all but the whole place could probably do with some redecoration. It’s VERY old fashioned.
The pharmacy (Well) probably isn’t anything to do with the surgery, but it looks an absolute mess.
The James Cochrane Practice
2023-01-12
Person
5
5
0
12th January 2023
Follow-up appointment was offered to me so very easy.
Suggested improvements
Nothing
The James Cochrane Practice
2023-01-11
Person
5
5
0
11th January 2023
My experience was excellent .
Was made to feel at ease by the specialist and his nurse.
A student was in attendance and also helped with the sutures, she was very confident.
Cannot speak highly enough of my experience.
Suggested improvements
Nothing
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk