The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,614 reviewsReviews
This is more of a delay now than there used to be.
If it's a potentially serious problem then usually the appointment is quicker.
Phoned one day and received appointment for blood test the following day. Very impressed.
Easy self check in, spacious waiting area not busy.
Tv screen to watch for information.
Timely appointment, with [name removed] for my CDM1 review.
Lovely cheerful conversation, making the experience comfortable.
All details explained well.
The Dr was professional & provided opportunity to discuss my health concerns fully. Follow up tests were agreed. [name removed] made a follow up enquiry with a colleague & then fed back the outcome to me.
Earliest appt three weeks when ringing then appointment moved due to sickness but not a problem. Just a routine investigation
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk