the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,614 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 571 of 719
 
28th January 2023


It was in this occasion but usually tricky as by the time get through all appointments have gone. It works better if you visit the surgery on person or maybe I’ve hit lucky and got a cancellation

Suggested improvements
More appointment options

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th January 2023


All good

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th January 2023


Emergency appointments are excellent but a more routine face to face is a different experience!

Suggested improvements
On this occasion nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th January 2023


Friendly efficient service from all the staff I encountered.

Suggested improvements
Nothing on this occasion.

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th January 2023


On the phone waiting to pick up for a while. When the appointment was made.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 571 of 719

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk