the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 57 of 717
 
16th July 2024


Needed to see a doctor and did all on same day and had an x rsy too

Suggested improvements
No nothing all perfect

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th July 2024


Excellent service rung just after 8.00am & got a appointment that morning at 11.20am.

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th July 2024


Too long waiting for non urgent appointment

Suggested improvements
Some how shorten waiting times but I appreciate that this would not be easy

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
16th July 2024


The blood test nurse listened to me about my uncoperative vein and took the right action.

Suggested improvements
None

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th July 2024


I was straight into my appointment with no delays. [name removed] explained everything to me in detail that was happening and was brilliant the whole time in my appointment

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 57 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk