The James Cochrane Practice

The James Cochrane Practice 2023-02-02 Person 5 5 0

Fortunately I got an appointment on the same day that I rang with a chest infection Thank you very much indeed.

I think that you do all that you can. Thank you.

The James Cochrane Practice 2023-02-02 Person 5 5 0

Relocated to Kendal 6 months ago and every visit/phone call has been Amazing! I have seen 3 Doctors so far and all are brilliant. [name removed] [name removed] was so good with my 6 year old Daughter, so caring, calming and had a good sense of Humour, as did [name removed] [name removed], he was great the way he treated me, I left "feeling, Glad all over.. "

Nothing to improve on in my opinion

The James Cochrane Practice 2023-02-02 Person 4 5 0

It’s very difficult to get an appointment with a GP unless you call at 08.00. This isn’t always possible and when you can the appointments have all gone. Also when I asked if could have an appointment with a GP at the reception desk I was told to call again at 08.00? Does this now mean I can’t book an appointment for the future with a GP?

I always feel questioned about why I want an appointment! This isn’t the care navigators issue but I think maybe a Gp issue? I don’t want to explain why I need an appointment. It shouldn’t be about pointing you to the right person. It should be about continuity with your own GP. I don’t even know my own GP anymore as I am always directed elsewhere. In healthcare patients should be able to build up a rapport with their named GP to be able to feel comfortable disclosing information or needing support. Then if ness a referral to someone else. GPS don’t know their own patients anymore.

The James Cochrane Practice 2023-02-02 Person 3 5 0

My little baby had to have his immunisations 4 weeks late due to no available appointments

More clinics running

The James Cochrane Practice 2023-02-02 Person 5 5 0

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