The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,614 reviewsReviews
Fortunately I got an appointment on the same day that I rang with a chest infection
Thank you very much indeed.
Relocated to Kendal 6 months ago and every visit/phone call has been Amazing! I have seen 3 Doctors so far and all are brilliant. [name removed] [name removed] was so good with my 6 year old Daughter, so caring, calming and had a good sense of Humour, as did [name removed] [name removed], he was great the way he treated me, I left "feeling, Glad all over.. "
It’s very difficult to get an appointment with a GP unless you call at 08.00. This isn’t always possible and when you can the appointments have all gone.
Also when I asked if could have an appointment with a GP at the reception desk I was told to call again at 08.00? Does this now mean I can’t book an appointment for the future with a GP?
My little baby had to have his immunisations 4 weeks late due to no available appointments
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The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk