The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,606
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-07-18
Person
5
5
0
18th July 2024
The practice is staffed by excellent professionals and if only there were more, quicker appointments would be marvellous
Suggested improvements
A named GP for continuity
The James Cochrane Practice
2024-07-18
Person
5
5
0
18th July 2024
[name removed] the person I saw was very good, she managed to get my blood first time which is unusual, not a lot of people can do that. It usually takes 3 or 4 tries. She was understanding and helpful all the way through my appointment
Suggested improvements
No
The James Cochrane Practice
2024-07-18
Person
3
5
0
18th July 2024
I had to wait three and a half weeks for an appointment.
Suggested improvements
Seen me much sooner
The James Cochrane Practice
2024-07-17
Person
5
5
0
17th July 2024
Clean, inviting surgery, polite staff, easy appointments and always on time and punctual, nurse [name removed] was excellent, described everything and polite and friendly, as excellent service as always.
Suggested improvements
N/A
The James Cochrane Practice
2024-07-17
Person
4
5
0
17th July 2024
Everything was excellent except I didn't see someone who could prescribe so it was later on in the day when I got my medication.
Suggested improvements
As above
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk