The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,606
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-07-25
Person
5
5
0
25th July 2024
Always a very kind caring experience at the surgery from everyone. Thank you all!
Suggested improvements
Nothing
The James Cochrane Practice
2024-07-25
Person
5
5
0
25th July 2024
I needed a loading dose of B12, which meant 6 injections over a period of two weeks, these appointments were arranged quickly, and the nursing staff administering them were extremely kind and efficient.
Suggested improvements
I was very happy with the service.
The James Cochrane Practice
2024-07-25
Person
5
5
0
25th July 2024
I rang to get a same day appointment and got it. The Doctor was very clear in his diagnosis and treatment plan. He was welcoming and very reassuring.
The Pharmacy staff although very busy were quick to process my prescription. They all worked calmly and efficiently, making the whole experience stress free.
Suggested improvements
Nothing.
The James Cochrane Practice
2024-07-25
Person
5
5
0
25th July 2024
Good communication, efficient friendly staff.
Suggested improvements
Nothing. All good.
The James Cochrane Practice
2024-07-25
Person
4
5
0
25th July 2024
I had a review about a sick/ fit note for work. The GP was very understanding.
You will get an appointment if you need one.
Suggested improvements
.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk