the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 48 of 717
 
25th July 2024


I was hoping to get antibiotic treatment for my baby for having 7 day febrile episode, was told it will go on its own

Suggested improvements
none

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th July 2024


I was happy with the service. An appointment a little earlier would have been good but I did not wait too long.

Suggested improvements
An earlier appointment

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th July 2024


Rang day before told to ring 8am next day or call 111

Suggested improvements
My urine could have been dipped that afternoon and on to antibiotics a day sooner.

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th July 2024


All personnel were superb

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th July 2024


Saw [name removed] Holiday for a knee issue. He was totally lovely, very patient, thorough and friendly.

Suggested improvements
Nothing!

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

Page 48 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk