the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviews

Reviews

Recommend
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Page 45 of 717
 
27th July 2024


I rang mid morning expecting phone appointment. Receptionist suggested I came to surgery.Given 1.45 appointment same day. Saw Dr [name removed] who was pleasant friendly and didn't make me feel rushed at all. Made appointment for me to have physio. Perfect! Thank you. (I'm always worried thate I might waste doctor's time)

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th July 2024


Overall, very good experience

Suggested improvements
More available appointments needed

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th July 2024


Staff always polite and respectful

Suggested improvements
Nothing comes to mind

Experience
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Cleanliness
Staff
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27th July 2024


Not applicable

Suggested improvements
On this occasion nothingj

Experience
Involvement
Cleanliness
Staff
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27th July 2024


Fast reliable service.

Suggested improvements
None

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Page 45 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk