The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,605
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-08-01
Person
4
5
0
1st August 2024
My recent experience on getting appointments has been very good.
Suggested improvements
Very happy thanks
The James Cochrane Practice
2024-08-01
Person
5
5
0
1st August 2024
Didn’t have a long wait. The nurse who immunised my little one was very good in that she talked us through everything and showed compassion towards her.
Suggested improvements
Nothing
The James Cochrane Practice
2024-08-01
Person
4
5
0
1st August 2024
Appointments are difficult to get and had to get an emergency appointment.
Suggested improvements
Appointment waiting times
The James Cochrane Practice
2024-07-31
Person
4
5
0
31st July 2024
Just can’t get appointments.Tried several times
Suggested improvements
Appointments
The James Cochrane Practice
2024-07-31
Person
5
5
0
31st July 2024
I had to cancel my original annual check up at one days notice because I got Covid. But they were very understanding and rescheduled at once to a date of my convenience. During that review, we discussed another health problem and they were able to get me an appointment with a paramedic the same day! Excellent.
Suggested improvements
Nothing comes to mind.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk