the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,605 reviews

Reviews

Recommend
Involvement
Cleanliness
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Page 34 of 717
 
13th August 2024


Really pleased with how we were looked after

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th August 2024


Wanted to message online, but not available. Morning phone queue was fine anyway

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th August 2024


There is a long delay if you need to see a specific medical practitioner for the sake of continuity.

Suggested improvements
I have been suffering from 2 different ailments through my immunocompromised medical situation, fungal and viral, viral is under control yet fungal infection has had a virtual easy ride and I have only just been given a proper course of anti fungal medication to combat this unpleasant affliction, I was told perhaps, that I was reading too much into this ailment, so, what should I do, ignore the problems and hope that they get better, they won't or, as I have done, keep plugging until someone acknowledges that there is a problem which needs treatment. I have had a mouth infection for over 4 years which has not improved and, as yet, undiagnosed, in that time I have had fungal infections of the, scalp, feet, groin, skin and nails, yet mouth problems are apparently nothing to do with a fungal infection. I have no doubt that if my course of anti fungal tablets cure my mouth sores and thick mucus, which now extends to the throat and affects swallowing, it will be put down to "coincidence." Personally, I don't care, as to be rid of this fungal overgrowth will be all positive, so my thanks for this anti fungal course couldn't be more well placed.

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th August 2024


Very pleasant practice nurse who carried out scan, and explained all procedure very well.

Suggested improvements
AOK

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th August 2024


My regular attendance at the surgery is always of a high standard.

Suggested improvements
Nothing

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Page 34 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk