The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,605
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-08-15
Person
5
5
0
15th August 2024
I was seen spot on time and the nurse was extremely friendly, efficient and helpful
Suggested improvements
Nothing that I can think of
The James Cochrane Practice
2024-08-15
Person
4
5
0
15th August 2024
All interactions have been great.
The clinical nurse that undertook the procedure had a great manner that put me at ease.
Suggested improvements
It felt like the first consultation at the practice was just a repeat of the first consultation that I had with my GP
The James Cochrane Practice
2024-08-14
Person
4
5
0
14th August 2024
Appointment to see the nurse was easier, appointment with a doctor still hard to get always offered phone consultation first
Suggested improvements
Everything went well with my appointment
The James Cochrane Practice
2024-08-14
Person
4
5
0
14th August 2024
Getting appointments with GPs is often difficult and needing to wait for quite a while
Suggested improvements
None
The James Cochrane Practice
2024-08-14
Person
5
5
0
14th August 2024
The clinician was extremely helpful and kind. He listened to the quite complex issues of my case and responded with speed.
Suggested improvements
Nothing could have been done better. I was impressed by the professionalism displayed and the ultimate satisfactory conclusion.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk