The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,602
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-08-17
Person
5
5
0
17th August 2024
Always helpful, friendly and explanatory.
Suggested improvements
Happy with things.
The James Cochrane Practice
2024-08-17
Person
4
5
0
17th August 2024
Sometimes it’s better than others
Suggested improvements
No
The James Cochrane Practice
2024-08-17
Person
4
5
0
17th August 2024
Had to wait a few weeks for appt
Suggested improvements
[name removed] was a bit dirty and
The James Cochrane Practice
2024-08-17
Person
4
5
0
17th August 2024
Often struggle to get through by telephone. Easy this time as I was sent a reminder to respond to, which makes getting an appointment very easy.
Suggested improvements
On this occasion, nothing
The James Cochrane Practice
2024-08-16
Person
4
5
0
16th August 2024
Staff helpful but pressures clearly high Mine was not urgent so was lucky to get appointment fairly quickly
Suggested improvements
Not really I know NHS is under pressure
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk