The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,604 reviewsReviews
Satisfied with the service given
Dr [name removed] had a very cold, dismissive and disinterested attitude towards me. He didn't offer any guidance or advice and mainly gave me one word answers to my questions. I have been in pain now for 11 months and needed advice on medication and side effects, which I didn't get from him. He made me feel uncomfortable and as though I was wasting his precious time!! I would not recommend any patient to book an appointment with him, he needs to try and have some empathy with people experiencing chronic pain!!!
We are sorry to read your comments, please contact us on lscicb-mb.a82026@nhs.net so we can talk things through in more detail. Kind Regards
on this occasion i got a appointment asap but this has never happened before
Great care, and understanding, very professional from both
I got follow up appointment
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk