the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,602 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
Page 23 of 717
 
21st August 2024


It was very easy to sort

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
21st August 2024


Everything went very well

Suggested improvements
NA

Experience
Involvement
Cleanliness
Staff
Appointment
 
21st August 2024


It is not so difficult to get an initial appointment but I had to wait over a week to get a blood test.

Suggested improvements
The two appointments I had with [name removed] were both very thorough. A very good experience.

Experience
Involvement
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Rating not given.
Appointment
 
20th August 2024


Had to ring at 0800 to get an appointment, but I was able to get a same day, face to face, appointment, which was great.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
20th August 2024


Because Dr. [name removed] explained my problem and a course of action very well and clearly. The surgery was clean, the receptionists very polite and helpful a nd it was easy to get an appointment and sooner than I expected.

Suggested improvements
Sorry, can't think of anything.

Experience
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Page 23 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk