The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,614
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-04-12
Person
4
5
0
12th April 2024
The doctor was very helpful and but all doctors I wanted.
Suggested improvements
No.
Only longer perhaps so appointments made 4-5 week in advance.
The James Cochrane Practice
2024-04-11
Person
5
5
0
11th April 2024
It was my first visit and I was in on time and everyone was so friendly
Suggested improvements
Nothing
The James Cochrane Practice
2024-04-11
Person
5
5
0
11th April 2024
Very professional and extremely helpful
Suggested improvements
Non applicable
The James Cochrane Practice
2024-04-11
Person
4
5
0
11th April 2024
Everyone I met was very helpful.. and understanding..
Suggested improvements
Everything was ok thank you
The James Cochrane Practice
2024-04-11
Person
4
5
0
11th April 2024
If you need to see a particular doctor, then you sometimes have a bit of a wait.I didn't see the receptionist this time as she was busy, so I used the screen, but the receptionists are usually very helpful. I managed to see Dr. [name removed] this time, he was very helpful, and actually listened to me, and hopefully now everything will be sorted out.
Suggested improvements
Less waiting time , and just because I'm a pensioner made to feel that I still count ,( not all the time) but sometimes, I feel that because I'm elderly that I should just put up with my problems.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk